Which of the following is considered the best enabler for strategic alignment between business and IT?

The best enabler for strategic alignment between business and IT is goals and metrics. Having well-defined goals and corresponding metrics ensures that both business units and IT departments are working towards common objectives, which facilitates alignment. When clear goals are established, it allows IT to understand the priorities of the business and adapt its strategies and project initiatives accordingly. Metrics provide a way to measure progress towards those goals, ensuring that both business and IT can evaluate their performance against shared expectations.

In the context of strategic alignment, goals act as the bridge that connects IT capabilities with business needs, fostering collaboration and accountability. Regularly reviewing these metrics allows both teams to adjust their strategies, ensuring continued alignment as the business landscape evolves.

A maturity model, while beneficial for assessing the current state of capabilities, does not directly drive alignment as effectively as goals and metrics do. Control objectives mainly focus on compliance and governance rather than strategic alignment. A RACI chart clarifies roles and responsibilities but does not inherently connect business and IT objectives, making it less effective as a direct enabler for strategic alignment.