What recommendation should be made concerning undefined responsibilities in IT management?

Implementing accountability rules within the organization is critical when addressing undefined responsibilities in IT management. When roles and responsibilities are not clearly defined, it can lead to confusion, overlaps, and gaps in accountability, making it difficult to manage and mitigate risks effectively. By establishing clear accountability rules, organizations can ensure that every individual knows their specific duties and responsibilities, which helps to create a structured and efficient IT management environment.

This approach fosters a culture of responsibility, where individuals are held accountable for their actions and decisions. It enhances communication and collaboration among team members, reduces the likelihood of critical tasks being overlooked, and ultimately strengthens overall governance within the IT function.

The other options, while they may contribute to a more robust IT management framework, do not directly address the core issue of undefined responsibilities. Reviewing strategic alignment focuses on aligning IT goals with business objectives but does not resolve the ambiguity in role definitions. Conducting independent IS audits can provide insights into compliance and effectiveness but does not inherently clarify responsibilities. Creating a Chief Risk Officer role may add a layer of oversight in risk management, yet it does not substitute for the need to establish clear accountability at all levels within IT management.