In a feasibility study, why is it important for an IS auditor to review a vendor's business continuity plan?

In a feasibility study, one of the key aspects for an IS auditor to consider is the vendor's business continuity plan. This is crucial because the effectiveness of a business continuity plan directly influences the vendor's ability to provide consistent service levels, even in the face of disruptions such as natural disasters, technical failures, or other crises.

By evaluating the adequacy of the service levels outlined in the vendor's business continuity plan, an auditor can determine whether the vendor is equipped to minimize downtime and maintain operations. This evaluation ensures that the vendor has established processes, resources, and strategies in place to protect ongoing business functions and meet commitments to its customers.

If a vendor's business continuity plan is robust and well-defined, it indicates a higher likelihood that the vendor can deliver reliable services, thus supporting the success of the project or services for which they are being considered. Understanding the vendor's approach to maintaining service levels during emergencies helps stakeholders make informed decisions about the risk associated with engaging that vendor.